Improved restore experience for device-bound Authenticator app passkeys on iOS

No action is required.

What is changing? Starting August 2026, users will see an improved restore experience for device-bound Authenticator app passkeys for iOS users. No admin or user action is required.

With this update:

• Users who already have iCloud and iCloud Keychain backup enabled for the Authenticator app—and have device-bound Authenticator passkeys on their old device—will automatically benefit from this improved experience.
• Users restoring their Authenticator app on a new iOS device will experience an updated restore flow.

This change streamlines the restore experience by directing users to the right recovery path based on access to their old device and helping them understand cross-device passkey authentication, resulting in a smoother transition to a new phone.

This update applies to iOS devices only. Android support will follow.

Learn more about the changes to backup and restore in Authenticator app.