Remote Help connectivity update for Windows devices

We've improved connectivity when using the Launch Remote Help capability in the Intune admin center for Windows devices. For the best experience, we recommend updating firewall rules to include this new endpoint:

• *.trouter.communications.svc.cloud.microsoft

For the current list of required network endpoints, see Network requirements for PowerShell scripts and Win32 apps and Remote Help in the Intune endpoints documentation.

With this endpoint addition, we've also added a new Intune Management Extension log, NotificationInfra.log, which tracks notifications sent through the Microsoft real-time communication channel.