Unattended Remote Help sessions for Windows devices
Microsoft Intune now supports unattended Remote Help sessions on physical Windows devices. Authorized helpdesk agents can sign in to a remote device with their own credentials without requiring the user to be present or take action. Helpers can view and control the device to troubleshoot issues and complete support tasks remotely.
For more information, see Planning for Remote Help.
Applies to
- Windows
Terms in this update
This is in the weekly digest for week 39 · What changed this week? →
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Text by Microsoft, from Microsoft's documentation. Features and dates may change. Terms and the timeline are added by 365Fanatic.
