Microsoft Copilot (Microsoft 365): Employee Self-Service Agent in M365 Copilot

The Employee Self-Service Agent in M365 Copilot expedites answers for the most common workplace policy-related questions and takes action on key HR and IT related tasks, connecting employees to authorized knowledge bases and HR/IT systems of record for faster resolution time and a streamlined employee experience.

Added to roadmap: 8 apr 2025 | Last modified: 1 sep 2026

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