Microsoft 365

Microsoft Intune: Intune Suite - Support approvals can now be requested by non-primary users of a device.

#499156 · In development · November 2025 rollout

Microsoft 365 roadmap: what is new · All roadmap items · Microsoft

In development
Rollout startNovember 2025

We're updating Endpoint Privilege Management to allow users who are not assigned as the primary user of a device to initiate support approval requests. Previously, these requests would fail, but with this change, they will be processed successfully.

Added to roadmap: 25 jul 2025 | Last modified: 1 okt 2025