Remote Help support in GCCH
You'll be able to use Remote Help in US Government Community Cloud High (GCCH) environments. This expansion extends the same secure, cloud-based remote assistance capabilities currently available in GCC to GCCH tenants. IT support staff will be able to establish Remote Help sessions with end users on GCCH-enrolled devices, providing real-time troubleshooting with role-based access controls through Intune. Both helpers and sharers must sign in with their organization's Microsoft Entra ID accounts.
Applies to
- Android
- macOS
- Windows
Terms in this update
This is in the weekly digest for week 39 · What changed this week? →
More Intune updates
Certificate connector health monitoring in the Microsoft Intune admin center
Enhanced app inventory with faster data updates
Intune Data Warehouse (beta) connector retirement in Power BI
Improvements to device query for multiple devices
Support Assistant access expanded to all authenticated users
Support for system proxy settings in endpoint analytics and Advanced Analytics
Text by Microsoft, from Microsoft's documentation. Features and dates may change. Terms and the timeline are added by 365Fanatic.
