Organizational Messages now supports Email messages
Organizational Messages in the Microsoft 365 Admin Center now supports email delivery in addition to other surfaces like the Windows Taskbar, Windows Spotlight, Windows Notification Center, and Teams Popovers. This gives admins another familiar communication channel while keeping messaging within one centralized workflow.
Details:
What changed: Admins can now deliver Organizational Messages through email alongside existing OM surfaces including Windows Taskbar, Windows Spotlight, Windows Notification Center, and Teams Popovers. Adding email expands communication reach and simplifies change management workflows by reducing dependency on separate communication tools.
The initial release includes 9 premade email templates available in 15 languages to help accelerate Microsoft 365 Copilot onboarding, awareness, and adoption:
- 3 welcome email templates: Welcome to M365 Copilot, Welcome to Copilot Chat, and Welcome to Copilot Trial with onboarding guidance and helpful resources.
- 6 weekly email templates for The Great M365 Copilot Journey, designed to increase awareness of Copilot features and capabilities and help users maximize the value of Copilot.
- A new insights tab dedicated to the Email surface is now available to help admins track and measure campaign engagement.
Why: Adding email as a delivery surface helps organizations reach users through a familiar and widely used communication channel while enabling centralized campaign management within Organizational Messages.
Try this:
- Create an Organizational Message and select Email as the delivery method.
- Use premade onboarding and adoption templates to accelerate Copilot rollout campaigns.
- Leverage the weekly Great M365 Copilot Journey emails to drive continued Copilot engagement and feature awareness.
- Monitor campaign effectiveness using the new Email insights tab.
Why this matters:
Business impact: Expands organizational communication reach, simplifies change communication workflows, and accelerates Microsoft 365 Copilot awareness, onboarding, and adoption through centralized campaign management.
Personal impact: Helps users stay informed and adopt Microsoft 365 Copilot capabilities through timely onboarding guidance and engaging email experiences delivered in a familiar communication channel.
Additional resources:
Learn:
Applies to
- Web
Terms in this update
- Microsoft 365 admin centerThe Microsoft 365 admin center (admin.microsoft.com) is the central management portal for Microsoft 365. You manage users, licences,…
- Microsoft 365 RoadmapThe Microsoft 365 Roadmap is the public list of features Microsoft is working on or rolling out. Each…
- Microsoft 365 CopilotMicrosoft 365 Copilot is the AI assistant in Microsoft 365 apps such as Word, Outlook and Microsoft Teams.…
This is in the weekly digest for week 40 · What changed this week? →
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Text by Microsoft, from Microsoft's documentation. Features and dates may change. Terms and the timeline are added by 365Fanatic.